Frequently Asked Quesions
Choose the category your quesion falls under, Currently covering Help Desk and Customer support quesions
Network and Security
Choose the type of Network and Security quesion You need help with Below
Remote Access and Online Security
Check your internet connection
Make sure your VPN is on and connected
Restart your device
Contact your IT department if issues persist
Use unique, strong passwords for each account
Enable 2FA where possible
Avoid password reuse
Monitor for suspicious login activity
Use a password manager
General Web and Privacy Terms
Cookies are small files stored on your computer by websites to remember your preferences, login info, and browsing activity. While useful, they can also be used to track you for advertising.
You can manage cookies in your browser settings.
The Cloud refers to remote servers accessed via the internet to store, manage, and process data instead of using local storage. Examples include Google Drive, Dropbox, and iCloud.
Antivirus software targets known viruses (older threats).
Antimalware software focuses on newer, more sophisticated threats like ransomware, spyware, and Trojans.
Modern solutions often combine both in one security suite.